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Oct 14

The March to 1 Million Customers. How Ally has changed the banking landscape.

Diane and Marlo

Diane Morais,CEO and President of Ally Bank, speaks with “Guru of Geek” Marlo Anderson about Online Bank Day.

On this episode of the Tech Ranch

  • Online bank Ally surpasses 1 million customers.  President and CEO of Ally Bank Diane Morais gives us an overview on how and why an online bank is different from a traditional bricks and mortar operation.
  • Learn about the customer service aspect of an online bank.  Integrated Channel and Experience Executive Dave Vasquez with Ally bank gives us the inside scoop.
  • Most companies know that they have to secure their customers online experience.  Online banks know this is critical.  Digital Deposits Executive Carrie Sumlin with Ally Bank gives us an idea of what they do to make that experience as secure as it can be.
  • Online banking also has great apps!  From making check deposits from your smart phone to asking the app how much I spent on groceries last month, Carrie Sumlin summarizes these features as well.

Join the “Guru of Geek” Marlo Anderson, Producer Extraordinaire Jim Walsh, Miss Metaverse Kate Aquino and the Tech Geezer for a new episode every week.

Broadcast Date October 12, 2015   Episode 197

Permanent link to this article: http://thetechranch.com/the-march-to-1-million-customers-how-ally-has-changed-the-banking-landscape/

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